User

luke donnelly

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Articles

Recent activity by luke donnelly

  • Latest disruptions

    Industrial action is affecting Avanti West Coast today and on some Sundays until 25 May Start Time 17/12/2024 18:29 Last Updated: 02/02/2025 10:09 Route affected The Avanti West Coast network ...

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  • Can part of a ticket be refunded?

    Advance tickets   Advance tickets are only sold as Singles and are non refundable.    Flexible tickets    Anytime, Off-Peak and Super Off-Peak can be bought as Single or Returns. Single tickets - ...

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  • Exchanging a train ticket (Travel in France)

    Quick changes – for direct access to changes and refunds for a particular booking, find your confirmation email and click ‘Manage booking’.  Can't find the email? Search your inbox for an email fro...

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  • Refunding a train ticket (Travel in France)

    Quick refunds – for direct access to refunds and exchanges for a particular booking, find your confirmation email and click ‘Manage booking’.  Can't find the email? Search your inbox for an email f...

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  • Changing a UK train ticket

    Quick changes – for direct access to changes and refunds for a particular booking, find your confirmation email and click ‘Manage booking’.  Can't find the email? Search your inbox for an email fro...

    • 1 follower
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  • Refunding a UK train ticket

    Quick refunds – for direct access to refund and changes for a particular booking, find your confirmation email and click ‘Manage booking’.  Can't find the email? Search your inbox for an email from...

    • 1 follower
    • 0 comments
    • 0 votes

  • My UK train was delayed. Can I claim compensation?

    If your train was cancelled and you chose not to travel on another service please visit our refunds FAQ. A lot of the train companies we work with can offer you some compensation if your train was...

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  • Can I cancel my Complete Savings membership?

    Yes, you can cancel at any time.   Here are some ways you can contact Complete Savings – Call them for free on 0800 389 6960 (Monday to Friday 8:00am - 8:00pm and Saturday 9:00am - 4:00pm).  Emai...

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  • Upgrading to first class

    If you originally booked a Standard Class ticket, but you fancy giving First Class a go, you can see if you can upgrade en route by speaking with a train conductor onboard. Just make sure you pay f...

    • 1 follower
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  • Digital versus paper tickets

    If you do not want to rely on your phone battery, you can order hard copy tickets thaty ou can collect in the train station or if time allows you can have these posted to you for a small fee 

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