Exchanging a train ticket (Travel in France)

Quick changes – for direct access to changes and refunds for a particular booking, find your confirmation email and click ‘Manage booking’.  Can't find the email? Search your inbox for an email from [e-mail].

If you have an account, login to view all your bookings in one place.

General information about exchanges

• Whether your ticket is exchangeable and whether fees may apply depends on the ticket booked and the relevant rail provider.
• The departure and destination stations cannot be changed, only the departure time and the travel date.
• Tickets should be changed before the original departure date.

France - including SNCF

SNCF

Most standard fares allow for exchanges.

Tickets can also be amended at a ticket machine or at the SNCF counter at the station.

Please note that most TER Regional trains tickets are valid all day on the route and date specified on the ticket, but can only be used on a Regional train.

Eurostar

If the fare booked allows it, tickets can be exchanged directly from My Bookings section.

OUIGO

If the fare booked allows it, tickets can be exchanged directly from My Bookings section.