Refunding a train ticket (Travel in France)

Quick refunds – for direct access to refunds and exchanges for a particular booking, find your confirmation email and click ‘Manage booking’.  Can't find the email? Search your inbox for an email from [e-mail].

If you have an account, login to view all your bookings in one place.

France - including SNCF

SNCF

Most standard fares allow for refunds prior to departure.

Tickets can also be cancelled at a SNCF Ticket machine or at the SNCF counter at the station.

Please note: The cancellation after departure is not available from our site or our app.
If you have a flexible SNCF ticket, refundable after departure, you can cancel your ticket :

• On the TGV Inoui App
• By contacting SNCF directly
• At an SNCF counters at the station

TER

Most TER Regional trains tickets are valid all day on the route and date specified on the ticket on a Regional train.

Eurostar

If the fare booked allows it, tickets can be refunded from your Trainline account.

OUIGO

Tickets are non-refundable.